Privacy Policy

Privacy Policy

Privacy Policy

Last updated: September 23, 2026

This Privacy Policy describes how Care Natural ("the Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from carenaturalpk.com (the "Site") or otherwise communicate with us (collectively, the "Services").

For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, website visitor, or any other individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree with this Privacy Policy, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Last updated" date.

Information We Collect

We collect personal information about you from a variety of sources depending on how you interact with the Site.

Information you provide directly, including:

·         Basic contact details such as your name, address, phone number, and email address.

·         Order information, including billing and shipping address, payment confirmation, email, and phone number.

·         Account details such as username and password, if you create an account.

·         Shopping activity such as items viewed, added to cart, or placed on a wishlist.

·         Customer support information you share when contacting us for help or feedback.

Providing this information is voluntary, but some features of the Services may not work properly if you choose not to share it.

Information collected automatically, such as:

·         Usage data including device type, browser information, IP address, and how you interact with our Site, collected through cookies, pixels, and similar tracking technologies.

Information from third parties, including:

·         Our hosting, e-commerce, and payment processing partners, who help us operate the Site and process transactions.

·         Analytics and advertising providers who help us understand how visitors use the Site and deliver relevant marketing.

How We Use Your Information

We use your personal information to:

·         Process orders, payments, and deliveries, and manage returns or exchanges.

·         Create and maintain your account, if you choose to register one.

·         Send order updates, receipts, and customer service communications.

·         Send marketing and promotional messages by email, SMS, or WhatsApp, where you have agreed to receive them.

·         Improve our website, products, and customer experience.

·         Detect and prevent fraud, unauthorized transactions, and misuse of the Site.

·         Comply with applicable legal obligations.

Cookies

We use cookies and similar technologies to operate the Site, remember your preferences, and analyze how visitors use our Services. Most browsers accept cookies automatically, but you can adjust your browser settings to block or delete them. Please note that disabling cookies may affect how well certain features of the Site work.

How We Share Your Information

We do not sell your personal information. We may share it only in the following circumstances:

·         With service providers who support our business operations, such as web hosting, payment processing, delivery and courier partners, and customer support tools.

·         With marketing and analytics partners to help us understand Site performance and reach customers more effectively.

·         When required by law, such as to comply with a legal request, court order, or government regulation.

·         In connection with a business transfer, such as a merger, acquisition, or sale of assets.

·         With your consent, such as when you ask us to share your details with a delivery partner.

Any third party we share information with is expected to protect it and use it only for the purpose we've authorized.

Data Security and Retention

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our Services are not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Your Rights and Choices

Depending on applicable law, you may have the right to:

·         Request access to the personal information we hold about you.

·         Request correction of inaccurate information.

·         Request deletion of your personal information.

·         Withdraw consent to marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.

We will respond to any verified request in accordance with applicable law. We may ask you to confirm your identity before processing certain requests.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies before providing any personal information.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:

Care Natural
Website:
carenaturalpk.com
Email: info@carenatural.pk
WhatsApp / Phone: +92 320 0612 222 / +92 323 0612 222 / +92 55 399 4242